Shipping and returns
Shipping Costs and times
UK tracked 2 to 3 days delivery £4 UK next day delivery £5
USA & Canada Parcel Force 48hours £12.12
Rest of the world
Tracking Your Order
Once you receive an email confirming your order has been shipped, you will be able to track the progress of your delivery.
Standard Delivery Tracking
For Standard Delivery in the UK, you can track your package via Royal or courier used. Once your order is with Royal Mail for final delivery, you should expect to receive it within 3-7 business days.
For Standard Delivery to all other destinations, your package is fully trackable, we will send you a tracking number once your order is shipped.
Taxes & Duties
Orders destined for countries outside of the EU are shipped on a DDU (delivery duty unpaid) basis, with the exception of Australia.
DDU (delivery duty unpaid) means you may be liable to pay local sales taxes and customs duties on arrival of our order. Where this is the case, you will need to pay these costs to release your order from customs before it is delivered to you.
Please note that Netsai Beauty is unable to advise on the amount that this may be and cannot accept responsibility for these costs.
UK VAT will be charged on orders delivered to countries in the United Kingdom, with the exception of the Channel Islands (Jersey and Guernsey). Local VAT applies to orders shipped to other destinations within the EU.
Australia is exempt from paying UK VAT, but GST will be charged and paid to the Australian Government on behalf of the customer by Netsai Beauty.
With the exception of Australia, orders destined for all other countries outside of the EU are exempt from paying UK VAT. Once you have entered your delivery address and proceeded to checkout, VAT will be deducted from the cost of your order.